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Envíos

Preparation

Your order will be prepared in our warehouses in a period of approximately 1 to 2 business days.

Shipment

Once your order leaves our warehouses, you will receive an email notification.

Delivery

Your order is complete. If you have any questions or concerns, you can contact our Customer Service team by email at hola@qooqer.com or through your account.

Costs and times by country:

Spain and Portugal

Peninsula and Balearic Islands

NACEX. Delivery in 1-2 business days

  • €4.00 for orders less than €150
  • FREE SHIPPING for orders over €150

 

Canary Islands

NACEX. Delivery in 2-5 business days

  • €9.00 up to 2 kg
  • €18.00 up to 14 kg
  • €48 more than 14 kg

(VAT exempt. For more details on taxes in the Canary Islands, click HERE)

 

aCeuta and Melilla

NACEX. Delivery in 2-5 business days

  • €9.00 up to 2 kg
  • €18.00 up to 14 kg
  • €48 more than 14 kg

(VAT exempt. For more details on taxes in the Ceuta and Melilla, click HERE)

Europe 1

Austria, Belgium, Czech Republic, France, Germany, Italy, Luxembourg, Netherlands, Poland, United Kingdom

DPL. Delivery in 5-7 business days

  • €8.00 up to 1 kg
  • €12.00 from 1 kg to 14 kg
  • €20.00 more than 14 kg

 

Europe 2

Bulgaria, Croatia, Denmark, Finland, Hungary, Ireland, Latvia, Lithuania, Romania, Slovakia, Sweden, Switzerland

DPL. Delivery in 7-9 business days

  • €12.00 up to 1 kg
  • €15.00 from 1 kg to 14 kg
  • €29.00 more than 14 kg

 

Europe 3

Bosnia, Norway, Serbia

CORREOS ES. Delivery in 9-12 business days

  • €12.00 up to 1 kg
  • €28.00 from 1 kg to 14 kg
  • €48.00 more than 14 kg

Additional information:

The customer is responsible for possible import duties or local taxes.

Normal delivery times for your order may be affected during certain periods.

To ship outside of Europe, contact us at hola@qooqer.com.

Questions?

You can check the status of your order from your account.

Got a question about your order? Get the answer HERE.

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